FAQs

Frequently asked questions

Is there a minimum order?


There is no minimum order - spend as much or as little as you want.




What are the delivery hours?


Current delivery hours are: Mon 10am - 8pm Tue 10am - 8pm Wed 10am - 8pm Thur 10am - 8pm Fri 10am - 7pm Sat 10am - 7pm Sun 10am - 8pm Please note: Delivery hours are subject to change due to COVID-19. Delivery hours also noted at the bottom of each webpage.




How can I contact Aircart?


If you have a question, some feedback, or just want to just say hi, let us know about it here.




What is Aircart?


Aircart is a same-day grocery delivery service bringing you fresh groceries and everyday essentials in as little as 30 minutes through a community of approved shoppers who collect your order for you from the supermarket and deliver it directly to your door.

Our platform offers you a happier, simpler life so you can focus on more important things.




How can I become an Aircart shopper?


We are always looking for the new shoppers keen to help people live happier, simpler lives.

If you're interested, click here to submit your expression of interest.




How much does it cost?


Deliveries are rated by your order size: Less than $50 = $14.99 delivery $50 to $75 = $12.99 delivery $75 to $100 = $9.99 delivery $100 to $125 = $7.99 delivery $125 to $150 = $9.99 delivery $150 to $175 = $12.99 delivery $175 to $200 = $14.99 delivery More than $200 = $19.99 delivery Whenever possible, Aircart works with retailers to offer prices you would find in-store. However, in some instances, in-store prices may differ from those available online as a result of data inaccuracies and delays or recent price changes in-store.




Can I place an order for a friend or family member?


Yes, of course - Sharing is caring.

To do so, just include the desired delivery address of your friend or family member during checkout when prompted. You can even leave a note saying that the order isn't for you, but someone else.




What happens if a product is expired or damaged upon delivery?


Sometimes Humpty Dumpty has a fall and can't be put back together. If this happens, please send us an email at hi@aircart.com.au with a photograph of the item in question attached. Once processed, we will refund the item.





Looking for a perfect way to make money?

Delivery hours (COVID-19)

Mon   10am - 8pm

Tue    10am - 8pm

Wed   10am - 8pm

Thur   10am - 8pm

Fri      10am - 7pm

Sat     10am - 7pm

Sun    10am - 8pm

Privacy   |   Contact   |   Terms

© 2020 Aircart Pty Ltd   ABN 84 631 643 813

Melbourne, Victoria, Australia